Support
We’re here to assist you! If you have any questions, issues, or inquiries, feel free to reach out to us.
Support & Assistance
Email: support@skinshard.com
Available from 9 AM to 9 PM (UTC)
Business Inquiries
For partnerships, collaborations, or media inquiries, please contact us at:
Email: business@skinshard.com
Fill out the form, and we’ll get back to you as soon as possible.
Frequently Asked Questions
How can I buy a skin?
Select the skin you want, add it to your cart, and complete the payment using Visa or MasterCard. Once the payment is successful, the skin will be sent to your Steam account.
What payment methods are available?
We only accept Visa and MasterCard at the moment. Other payment options are not supported.
How long does it take to receive my skin?
Your skin will be delivered automatically right after the payment is completed. In rare cases, it may take a few minutes.
Can I sell skins on this website?
No, our platform is for purchasing skins only. Selling skins is not supported.
Can I cancel my purchase?
Yes, you can request a return within 14 days of your purchase.
What should I do if I don’t receive my skin?
Check your transaction status and make sure your Steam inventory is set to public for trade offers. If the issue persists, please contact our support team.
Are there any fees?
The price you see includes all fees. There are no hidden charges.
Is it safe to buy skins on your website?
Yes, we use secure payment gateways and do not store your card details. All transactions are encrypted and protected.